Mountain Top University Library

Employee performance is critical to an organization's growth. In service-oriented businesses,
employees are a significant source of competitive advantage. Collective bargaining agreement is
beneficial to an organization since it aids in the development of ties between employees and
employers. The issue of terms and conditions of service, wages and salaries, and working
conditions have been a major challenge and cause of low performance from employees in Nigerian
Private and public sectors. The literature review in this research showed the theoretical reviews
and other past studies done by other scholars who have written on it and it also showed the gaps
which the study tried to bridge and suggested ways of overcoming those gaps. This study showed
a conceptual framework that linked the independent (collective bargaining agreement) variable to
the dependent variable (employee performance). This study, therefore, examined collective
bargaining agreement and employee performance in Ikeja Electric Distribution Company. A
descriptive survey research design was utilized for this study. The population of the study covered
2600 employees of Ikeja Electric Distribution Company. A multistage sampling method was
utilized to select the respondents from IKEDC. A sample size of 347 respondents was determined
through the Taro Yamane formula. Data collected will be analyzed using statistical packages for
social sciences (SPSS) Version 23. Two main analytical methods will be applied in this study,
namely, descriptive statistics and inferential statistics. The results revealed that collective
bargaining agreement affects employee performance of Ikeja Electric Distribution Company. The
productivity improved qualitatively as well as quantitatively. The culture of communication, and
sharing information is a crucial factor for a good relationship between employers and employees
at IKEDC. The success of an organization is mainly based on the relationship between employers
and employees and IKEDC experience showed that the collective bargaining with the conclusion
of a collective bargaining agreement played a crucial key role in the performance of its employees
and thus the business success. This study recommended Ikeja Electric Distribution Company
(IKEDC) should keep improving the social dialogue with its employees to increase their
performance and improve its competitive advantage over the competitors in production. And also
recommends that collective bargaining should be handled in a non-partisan manner. Fair
representation of all sides at the negotiation table will foster trust and lessen the fear of
victimization.