Mountain Top University Library

This study aims to examine the ef ect of electronic banking services on firm value of deposit money banks in Nigeria. The data for study were extracted from the annual reports of the 12 deposit banks from 2013 to 2022. The data used ex-post facto research design. Nigeria has seen a surge in the use of electronic banking services, it is yet unclear how this usage af ects the firm
value of deposit money banks. The ef ect of electronic banking services was measured using E- banking charges, E-banking expenses, E-banking fees and commissions while firm value was measured using Tobin’s q model. The study shows that EBC with p-value (0.6951) has a positive significant ef ect on firm value (Tobin’s Q). This means that when deposit money banks increase
their electronic banking charges it will lead to an increase in firm value. The analysis results further show that electronic banking expenses (EBE) with a p-value of (0.0658) has a negative significant relationship with firm value. This means that any increase in electronic banking expenses by deposit money banks will cause firm value to fall. Lastly the results show that there is a positive significant relationship between electronic banking fees and commission and firm value with a p-value of (0.1828). This result indicates that once deposit money banks increase fees and commissions gotten from electronic banking channels, firm value will increase. Banks are recommended to ensure e-banking expenses are justified, e-banking charges are communicated properly and ensure that e-banking fees and commission are reviewed regularly. In conclusion the integration of electronic banking services has reshaped the financial landscape, of ering convenience and ef iciency to customers while presenting both challenges and
opportunities for firms. Keywords: Electronic banking services, Firm value, e-banking charges, e-banking expenses, e- banking