| 000 | 00437nam a22001457a 4500 | ||
|---|---|---|---|
| 008 | 160414b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781412929530 | ||
| 100 |
_aBILL, Hollins _92798 |
||
| 245 | _aManaging Service Operations: Design and Implementation | ||
| 260 |
_aLondon _bSaga publications _c2007 |
||
| 300 | _avii,; 299p | ||
| 650 |
_aProduction management _vService Industries-management _92799 |
||
| 942 | _cBK | ||
| 050 | _aTS155.H645 | ||
| 999 |
_c939 _d939 |
||